Greeting Stones Policies & Terms of Service


Greeting Stones is a division of Cast In Stone LLC.  Credit card charges may appear as processed by Cast In Stone LLC, a Delaware company.  Questions should be directed to Customer Service at Cast In Stone, LLC, 8983 Okeechobee Blvd, Suite 202-422, West Palm Beach, Florida 33411. 

Shipping Information
We take great care in shipping your order.  Your purchases are carefully packed to prevent damage to the products you ordered.  Most orders are shipped via USPS first class mail; however, at times we may ship via FedEx Ground or FedEx expedited delivery.  All orders to a single location are shipped at no charge to our customers.  FedEx orders cannot be shipped to PO addresses and must be shipped via USPS carrier.  We regret that we do not ship outside of the 50 states and Canada.

Refund Policy / Returns
Greeting Stones guarantees that your purchase will be just what you wanted.  If for any reason you are not satisfied, please contact Customer Service within 14 days of the date you receive your order and a replacement will be shipped, or if you prefer, we will issue a refund of the purchase price.  

What information does Greeting Stones collect and why?
When you place an order or register with us, we collect the following information
•    Your name 
•    Your mailing address 
•    Your phone number 
•    Your credit card information
•    Your e-mail address 

This information is collected in order to process your shipment and to enable us to know the details regarding that shipment in the event it is needed by Greeting Stones or by our fulfillment center.  

Who does Greeting Stones share information with?
We do not share your personal information with anyone or any other company except for our fulfillment center. Credit card information is retained only for the purpose of processing your transaction.  Subsequently, all electronic credit card information is discarded to protect your security.     .

Terms of Use
The use of this site is governed by terms, provisions and conditions set forth herein and by entering this site you agree to be bound by all such terms, provisions and conditions. Please read them carefully. You are responsible for reviewing and becoming familiar with these terms. 
By entering this site, you acknowledge that (i) you have read and understand these terms and that you agree to be bound by these terms, provisions and conditions as same may be amended from time to time and (ii) the disclaimer, limitation of liability and indemnity provisions set forth in these terms, provisions and conditions are an agreed upon allocation of risk and form an essential part of our agreement to permit you to use this site, without which agreement would not enter into this agreement or permit you to use this site. If you do not agree to be bound by the terms, provisions and conditions herein, you are directed to discontinue your use of this site immediately. 

This Agreement does not alter in any way the terms or conditions of any other written or on-line agreement you may have or will have with We reserve the right to change or modify any of the terms and conditions contained in this Agreement or any policy or guideline referenced herein at any time and in its sole discretion. If the Agreement is changed, we will post the new terms on this site, along with the effective date of changed or modified Agreement. Any changes or modifications will be effective upon posting of the new Agreement on these sites as revised, and your access to or use or browsing of our Sites following the posting of such changes or modifications will constitute your acceptance of the Agreement as revised. 

Availability to U.S. Residents
This site is intended only for the use of persons residing in the United States, and for delivery of products and services within the United States and Canada.. Please note, product selection, style, availability and pricing may vary based upon inventory levels.  Photographs of our products are representations and are to be used only as examples.  No warranty is made that the stones we ship will be identical to the photographs used within this website.

Contact Information
Cast In Stone LLC
8983 Okeechobee Blvd
Suite 202-422
West Palm Beach, FL 33411

Email:  [email protected]

Phone:  561.798.5444

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