FAQs

  

Q. Where are Greeting Stones made?
A. Greeting Stones are made in China according to strict specifications of Cast In Stone LLC, the owner of Greeting Stones.com

Q. Are Greeting Stones real or man made?
A. Greeting Stones are real natural river stones from dried up river beds. They are polished and engraved by skilled workers.  They do not disturb the environment.  We also offer two molded stone options which are made from Chinese marble and bonding agents.

Q. What is the size and weight of Greeting Stones?
A. Since Greeting Stones are natural river stones, no two stones are exactly alike.  Small stones measure a minimum of 1.75 inches in width and weigh a minimum of 2 ounces.  Large stones measure a minimum of 2.7 inches in width and weigh a minimum of 5 ounces.  We guarantee minimum size and weight.
 
Q. If I want to ship Greeting Stones to more than one person, can I place one order?
A. Each delivery is a separate order and must be made as a separate transaction.  You can place a single large order for delivery to one person.  Discounts are available for orders of 10 or more stones..

Q. Are Greeting Stones available in stores as well as online?
A. Greeting Stones are not yet available in stores.  This will change over time.

Q. Can I order a Greeting Stone with my own wording on it?
A. Greeting Stones arrive at our shipping center with pre-engraved wording.  However you can add your own words anywhere on your stone using a fine-tip permanent marker (Sharpie). Custom engraving can be done for orders of 100 or more stones, however, adequate lead time is required because these stones are shipped from China.

Q. Can Greeting Stones be used in a garden?
A. Greeting Stones can be placed in a garden or anywhere outdoors.  They are natural stones and can withstand the elements.  However, they may lose their luster over time in harsh environments.

Q. What do I do if I am not happy with my stones?
A. Greeting Stones guarantees satisfaction.  If you are not satisfied, please notify Customer Service within 14 days of the receipt of your stones and we will replace the stones at no charge or refund your purchase price.

Q. If I want to buy a large quantity of your stones, are your prices still the same?
A. Quantity discounts are available for purchases of quantities of ten or more stones with delivery to a single address.  Please contact Customer Service at 561.798.5444 or [email protected] for more information.  We will issue a coupon for a 15% discount on a purchase of 10 or more stones or a 25% discount on a purchase of 20 or more stones.  There is no shipping charge.


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